Senior Coordinator LCCC

England | London Area

This vacancy is now closed

Campaign ref
71560
Location
England | London Area
 
Hampstead Hospice
Job function
Administration & Support
Salary
£19,422 to £20,305
 

Full time – 35 hours

Permanent

Closing date: 29th November 2020

Interview date: TBC

 

If you want to work for a national charity that really makes a difference every day, we want to hear from you.

We have a local coordination centre to facilitate the delivery of care across our community services in London, with the potential to expand to other Marie Curie services.

Based at our hospice in Hampstead, you will be part of an energetic, innovative, compassionate and friendly team. As this role would develop over time, this is an opportunity for a dedicated applicant to grow in a professional environment and establish a career pathway within a national charity.

IT literacy, proven administrative experience and a professional and sensitive telephone manner will be really important, as will be experience of working in a customer service environment. Your ability to prioritise your work, juggling a variety of changing demands, will be key.

The coordination centre will be open 7 days a week, 365 days a year, on Monday-Friday from 8am-10pm and on Saturday, Sunday and Bank Holidays from 10am-10pm. We encourage applicants who are interested in flexible working hours. 

A one-week induction and training programme will be provided. 

What we are looking for:

 

  • Excellent communication, inter-personal and organisational skills
  • Flexibility and reliability to work across a varied shift pattern, including evenings and weekends.
  • Experience in a customer care or mediation role, including dealing with complaints in a health setting
  • A commitment to helping patients with complex care needs

 

What’s in it for you:

  • Continued access to NHS Pension Scheme (subject to eligibility)
  • On site car park
  • Marie Curie Group Personal Pension Scheme
  • Season ticket loan
  • Loan schemes for bikes; computers and satellite navigation systems
  • Continuous development
  • Industry leading training programmes
  • Employee Assistance Programme 
  • Flexible Working

 

 

 

 

For further information or an informal chat please contact our Regional Manager, Debbie Ripley on 07912785085

 

Every day of your life matters – from the first to the last. When you work for Marie Curie, you understand that better than ever. We’re a passionate, committed and diverse team of more than 4,400 staff and 12,000 volunteers, here for people living with any terminal illness, and their families.

 

Marie Curie is committed to its values, which underpin our work.  We take stringent steps to ensure that the people who join our organisation through employment or volunteering, are suitable for their roles and are committed to safeguarding all our people from harm. This includes our staff, volunteers and all those who use or come into contact with our services. We are dedicated to creating not just a safe place to work but also a supportive and rewarding one.

 

We are committed to a world where everyone can thrive and fulfil their potential. We are devoted to the social justice imperatives and organisational benefits of full diversity, inclusion and equity in the workplace, and are a Stonewall champion. We actively encourage and welcome applications from candidates of diverse cultures, perspectives and lived experiences.

 

This role will be subject to receiving a satisfactory standard criminal record check.

 

We reserve the right to close this vacancy early.  Agencies need not apply.