Maternity Cover LCCC Coordinator Newcastle Hospice

England | Newcastle Hospice
Campaign ref
England | Newcastle Hospice
Newcastle Hospice
Job function
Administration & Support
£16,786 (FTE) to £17,860 depending on experience

35 hours per week full time role to cover Maternity until April 2021

Based in an office at our hospice in Newcastle, you will part of an innovative, compassionate and friendly team. You will be co-ordinating our community nursing services, working closely with our clinical managers, hospice team, continuing health care teams and other health care professionals to ensure that clients referred to the service receive care that is appropriate to their needs.

You will have superb administration skills combined with the ability to work under pressure. Strong verbal communication and a great telephone manner is a must - you will be an essential link between our care staff and our clients.

You will need to have good IT skills, proven administrative experience as well as a professional and sensitive telephone manner, experience of working in a customer service environment would be beneficial too. 

This role is predominantly telephone based so candidates should be happy to spend a significant amount of time making and taking calls.

You will be able to demonstrate your ability to prioritise your work, juggling a variety of changing demands.

The successful candidate will be required to undertake a standard DBS check which is paid for by the charity.

PLEASE NOTE: The coordination centre will be open 7 days a week, 365 days a year.  The service runs from 8am-10pm including weekends and Bank Holidays.  Coordinators will be expected to work across two shift patterns, 8:00 to 15:30 and 14:30 to 22:00 with 30 minute unpaid lunch break 

If you want to work for a national charity that really makes a difference every day, we want to hear from you.

Every day of your life matters – from the first to the last. When you work for Marie Curie, you understand that better than ever. We’re a passionate, committed and diverse team of more than 4,400 staff and 12,000 volunteers, here for people living with any terminal illness, and their families. We offer expert care, guidance and support, to help them get the most from the time they have left.


Everyone knows our daffodil, but it’s our warmth, creativity and care that touch lives. Here, we take the time to really get to know the people we care for and those who love them. And we do whatever it takes to give them the final days and hours they deserve.


Marie Curie is committed to its values, which underpin our work.  We take stringent steps to ensure that the people who join our organisation through employment or volunteering, are suitable for their roles and are committed to safeguarding all our people from harm. This includes our staff, volunteers and all those who use or come into contact with our services. We are dedicated to creating not just a safe place to work but also a supportive and rewarding one.


Marie Curie is committed to a world where everyone can thrive and fulfil their potential. We are devoted to the social justice imperatives and organisational benefits of full diversity, inclusion and equity in the workplace, and are a Stonewall champion. We actively encourage and welcome applications from candidates of diverse cultures, perspectives and lived experiences.


A criminal record check will be required.  We reserve the right to close this vacancy early.


Agencies need not apply.