Coordination Hub Manager

Campaign ref
England | Central
Job function
Administration & Support
£23,440 - £26,044 depending on experience

Marie Curie is here for people living with any terminal illness, and their families. Marie Curie offers expert care, guidance and support to help them get the most from the time they have left.

The Central Coordination Hub supports Marie Curie nurses and healthcare assistants working overnight in people’s homes across the UK, providing hands-on care and vital emotional support.

Coordination Hub Manager

Permanent Full Time. Generally, 35 hours per week Mon-Fri but need to be able to cover any day of the week including weekends and varying hours, depending on service needs.

Based in Solihull, West Midlands Hospice.

£23,440 - £26,044 per annum depending on experience

The Coordination Hub operates 7 days a week. We are open 8am-10pm Monday to Friday, and 10am-10pm at weekends.

Reporting to the Clinical Lead, the Hub Manager will be responsible for the smooth day to day running and operational management of the Hub, with support from the senior coordinators. This will involve working closely with the nursing managers and the Rapid Response team, monitoring performance across the Hub.

Your ability to prioritise your work, juggling a variety of changing and challenging demands is essential, as are strong IT skills.

With the drive and commitment to deliver excellent customer service, you must be flexible, reliable and have a positive and professional attitude. You should be committed to supporting and developing your team through regular team meetings, staff training and performance reviews. Effective call handling skills, together with a sensitive telephone manner, whilst leading by example.

Closing date: 05/04/2020

Interview date: To be confirmed

Every day of your life matters – from the first to the last. When you work for Marie Curie, you understand that better than ever. We’re a passionate, committed and diverse team of more than 4,400 staff and 12,000 volunteers, here for people living with any terminal illness, and their families. We offer expert care, guidance and support, to help them get the most from the time they have left. Everyone knows our daffodil, but it’s our warmth, creativity and care that touch lives. Here, we take the time to really get to know the people we care for and those who love them. And we do whatever it takes to give them the final days and hours they deserve.



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