Coordinator - Maternity Cover - Newcastle Hospice

Campaign ref
69655
Location
England | Tyne and Wear
 
Newcastle Hospice
Job function
Administration & Support
Salary
MCJES band B £17,300 - £17,900
 

35 hours per week / Maternity cover / up to 12 months 

Based in an office at our hospice in Newcastle, you will part of an innovative, compassionate and friendly team. You will be co-ordinating our community nursing services, working closely with our clinical managers, hospice team, continuing health care teams and other health care professionals to ensure that clients referred to the service receive care that is appropriate to their needs.

You will have superb administration skills combined with the ability to work under pressure. Strong verbal communication and a great telephone manner is a must - you will be an essential link between our care staff and our clients.

You will need to have good IT skills, proven administrative experience as well as a professional and sensitive telephone manner, experience of working in a customer service environment would be beneficial too. 

This role is predominantly telephone based so candidates should be happy to spend a significant amount of time making and taking calls.

You will be able to demonstrate your ability to prioritise your work, juggling a variety of changing demands.

The successful candidate will be required to undertake a standard DBS check which is paid for by the charity.

PLEASE NOTE: The coordination centre will be open 7 days a week, 365 days a year.  The service runs from 8am-10pm including weekends and Bank Holidays.  Coordinators will be expected to work across two shift patterns, 8:00 to 15:30 and 14:30 to 22:00 with 30 minute unpaid lunch break 

If you want to work for a national charity that really makes a difference every day, we want to hear from you.

Every day of your life matters – from the first to the last. When you work for Marie Curie, you understand that better than ever. We’re a passionate, committed and diverse team of more than 4,400 staff and 12,000 volunteers, here for people living with any terminal illness, and their families. We offer expert care, guidance and support, to help them get the most from the time they have left.

Everyone knows our daffodil, but it’s our warmth, creativity and care that touch lives. Here, we take the time to really get to know the people we care for and those who love them. And we do whatever it takes to give them the final days and hours they deserve.

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