Senior Coordinator LCCC - Northampton

Campaign ref
69449
Location
England | Northamptonshire
 
Mobbs Miller House, Ardingdon Road Northampton NN1 5LP
Job function
Administration & Support
Salary
£20313.00 pa
 

For this post, we are pleased to be able to offer the support of an apprenticeship scheme.

 

The Eastern Co-Ordination Hub supports Marie Curie nurses and healthcare assistants working in the Rapid Response Team and overnight in people’s homes across the UK, providing hands-on care and vital emotional support

 

The co-ordination hub operates over 365 days, 24 hours/day. Various shift patterns will be required.

 

As a senior Co-ordinator you will be based in the hub, answering calls for referrals to the services. You will ensure information is gathered and recorded electronically and appropriate Healthcare Professionals are allocated to deliver the required care, as well as answering queries and passing on information. You will work closely with and support the Hub Manager, Clinical Nurse Managers (CMN) Senior Nurses (SN) Rapid Response Nursing Team (RR) Registered Nurses (RN) and Healthcare Assistants (HCA). You will also liaise with District Nurses, referrers and patient families and carers, as part of the co-ordination of the Marie Curie Nursing services.

 

Your ability to prioritise your work, juggling a variety of changing and challenging demands is essential, as are strong IT and communication skills.

 

With the drive and commitment to deliver excellent customer service, you must be flexible, reliable and have a positive and professional attitude. You will also need excellent communication skills, effective call handling skills, together with a sensitive telephone manner.

 

Every day of your life matters – from the first to the last. When you work for Marie Curie, you understand that better than ever. We’re a passionate, committed and diverse team of more than 4,400 staff and 12,000 volunteers, here for people living with any terminal illness, and their families. We offer expert care, guidance and support, to help them get the most from the time they have left. Everyone knows our daffodil, but it’s our warmth, creativity and care that touch lives. Here, we take the time to really get to know the people we care for and those who love them. And we do whatever it takes to give them the final days and hours they deserve.

Closing date:  6th February 2020

 

Interview date: To be confirmed

New role alerts