Bank Administrative Support

This vacancy is now closed

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England | London Area
Hampstead Hospice
Job function
Administration & Support

Job Title: Bank Administrative Support

Location: Hampstead Hospice, London

Contract type: Permanent As&When

Open/Closing Date: 5th - 12th December 2019

Interview date: 16th December 2019


Marie Curie are here for people living with any terminal illness, and their families. Marie Curie offers expert care, guidance and support to help them get the most from the time they have left.

Our Marie Curie nurses and healthcare assistants work night and day, in people’s homes across the UK, providing hands-on care and vital emotional support. Our Marie Curie hospices offer specialist round-the-clock care. And Marie Curie support people throughout their illness by giving practical information, support from trained volunteers and being there when someone wants to talk.

We are looking for an enthusiastic Administration Assistant to support a high-quality administration service working alongside the Administration team at Marie Curie Hospice Hampstead, delivering a high standard of support to a wide range of clients groups whilst maintaining confidentiality at all times. You will be providing admin support to various team throughout the hospice so providing you with a great experience.

With your excellent verbal and written communication skills and superior organisation skills, you will have the ability to deal sensitively and responsively to members of the public as well as a minimum of one year’s office experience and intermediate knowledge of MS Office,

This role may close early if a sufficient number of applications are received. 

Every day of your life matters – from the first to the last. When you work for Marie Curie, you understand that better than ever. We’re a passionate, committed and diverse team of more than 4,400 staff and 12,000 volunteers, here for people living with any terminal illness, and their families. We offer expert care, guidance and support, to help them get the most from the time they have left.

Everyone knows our daffodil, but it’s our warmth, creativity and care that touch lives. Here, we take the time to really get to know the people we care for and those who love them. And we do whatever it takes to give them the final days and hours they deserve.


Job Purpose/Summary

To be responsible for the co-ordination of all administration work relating to the Reception and Administration Team.

Accountabilities (Duties and Responsibilities)


  • Provide full administration support by producing correspondence, reports, minutes, presentations and other documents.
  • Establish and maintain efficient office systems for management information.
  • Produce and maintain management information reports as required, in accordance with a pre-agreed schedule and ad-hoc as may be requested from time to time.
  • Ensure general office duties (photocopying; filing-paper & electronic; maintaining records) are completed in a timely manner.
  • Ensure arrangements for meetings are made in a timely manner, including any associated documentation; co-ordinating any catering requirements as may be required.
  • Take minutes of meetings as and when required.
  • Obtain, organise and/or analyse information from multiple sources.
  • Reception cover may be needed as and when required.
  • Organise work schedules and working papers/files (etc.) for internal/external meetings.
  • Liaise with other Marie Curie Cancer Care departments and employees, external third parties as relevant in a sensitive and professional manner.
  • Comply with Marie Curie Cancer Care policies and guidelines as are available and introduced from time to time.
  • Participate in own personal development through Marie Curie Cancer Care’s Induction and PPRD programme.
  • To provide annual leave and other absence cover to the Administration Team as required, ensuring continued smooth running of the services teams.


In addition to the specific duties and responsibilities outlined in this job description, all Marie Curie Cancer Care employees should be aware of their specific responsibilities towards the following:

  • Marie Curie Cancer Care is committed to encouraging volunteering throughout the organisation and as such the post holder will be expected to support and respect volunteers, and may be asked to work alongside or supervise a volunteer as part of their role whilst working at Marie Curie Cancer Care.
  • Marie Curie Cancer Care operates a no-smoking policy. The post holder should either be a non-smoker or be prepared not to smoke in any Charity premises, grounds or vehicles or when on Marie Curie Cancer Care business outside the office.
  • Adhere to all health and safety and fire regulations and to co-operate with the Charity in maintaining good standards of health and safety.
  • Adhere to all Marie Curie Cancer Care policies and procedures at all times
  • Actively promote and support the safeguarding of vulnerable adults, young people and children, observing and adhering to Marie Curie Cancer care policies on safeguarding    
  • Uphold ethical and professional standards and not behave in a manner that is likely to bring the Charity into disrepute.
  • Promote and sustain a responsible attitude towards equal opportunities and diversity within the Charity.
  • Demonstrate a commitment to on-going registration requirements or any national professional or occupational standards associated with the role.
  • Demonstrate a commitment to on-going learning and development and to participate in any training relevant to the role.
  • For designated roles, the post holder will be responsible for health & safety, business continuity planning and/or risk management. (These responsibilities will be notified on appointment).

This job description is not exhaustive. It merely acts as a guide and may be amended to meet the changing requirements of the charity at any time after discussion with the post holder.


Salary scale : MCJES, Band B

Annual leave entitlement: Pro rata number of hours worked

Notice period: One Month (after probationary period)

Disclosure Check: None

Other benefits

  • Continued access to NHS Pension Scheme (subject to eligibility)
  • Marie Curie Cancer Care Group Personal Pension Scheme
  • Season ticket loan
  • Loan schemes for bikes; computers and satellite navigation systems

Due to administration costs borne by the charity, we regret that only short-listed candidates will be contacted. If you have not heard from us within four weeks of the below closing date, please assume that your application has been unsuccessful.


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