FAQ

Q. I have forgotten my password?

Click on the 'Forgot your password?' link, enter your email address and you will be emailed a link to reset your password.

Q. I have forgotten the email I used to register with?

For volunteering, please contact us at volunteering@mariecurie.org.uk or 0800 304 7032.

For employee recruitment, please contact us at recruitment@mariecurie.org.uk

We can check our system for the e-mail address you used to register. Please provide your full name and postcode.

Q. How do I edit my personal details, including address?

Please log in (if you have registered with us before), go to your dashboard and click the 'Click here to update your contact details' link.

Q. How do I change my email address and/or password?

Please log in (if you have registered with us before), go to your dashboard and click the 'Click here to update your contact details' link to change your email address; or the 'Click here to update your password' link to change your password.

Q. How do I view my personal page?

When you log in, you will be directed straight to your personal homepage. If you have changed your details and wish to return to your page, simple press the 'Dashboard' link in the navigation at the top or "Return to dashboard" at the bottom.

Q. I have submitted an application for a role but have changed my mind and want to be considered for another - how do I do this?

You have the option of withdrawing your application by selecting the relevant one from your dashboard page and then clicking the "Withdraw your application" link and following the instructions from there. Once you’ve done this, search for an alternative role of interest, fully complete the application form and submit as before. You can even copy your previous application, so you don't need to type everything in again.

Q. Who can I contact to discuss my application or answer my questions?

For volunteering, please contact us at volunteering@mariecurie.org.uk or 0800 304 7032.

For employee recruitment, please contact us at recruitment@mariecurie.org.uk.